Driving Test To Go Private
The province awarded a $114 million contract to a private company on February 26, 2003, to deliver all driver
examinations in Ontario, though no date has been set for the transfer.
Transportation Minister Norm Sterling, in announcing the contract yesterday, said he expects the new operator will
reduce test wait times to no more than six weeks anywhere in the province.
Ministry officials said British-based Serco Group has committed to extending business hours during the busy summer
season and operating longer weekend hours in larger cities.
The 10-year deal carries a penalty if Serco cannot improve test-wait times as promised.
But Liberal and NDP critics in the Legislature blasted the change, saying service could get worse and
fees would rise.